I’m a fan of Simon Sinek. Here’s a recent post on LinkedIn, from his perspective.
This is an interesting perspective, as obvious as it might seem. I focus a lot on understanding another person’s point of view, by using techniques like echoing back what we’ve heard. If we can do this — to the speaker’s satisfaction — then we can be more sure that we understand.
This post is the flip side of that. I say something, then I ask you to echo it back to me. If you can do that, then I can be sure you understand, and I have communicated well.
So… did you get all that? 🙂